YOUR USE OF THIS WEBSITE SIGNIFIES YOUR AGREEMENT TO BE BOUND BY THESE TERMS SO PLEASE READ THIS PRIVACY POLICY CAREFULLY.
Privacy Policy
Last modified: 7/12/22
This Privacy Policy describes how and when Cynthia Wells collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through our websites and mobile apps (collectively CynthiaWells.com) or through other channels described below.
Please be aware that our site may contain links to other sites hosted by third parties. This Privacy Policy does not apply to the practices of third parties that we do not own or control and is thus not responsible for the content or privacy practices and policies of such other sites.
Information We Collect and How We Use It
When you visit CynthiaWells.com, with the help of our third-party authorized agents, to fulfil your order, you must provide us with certain information such as your name, email address, postal address, payment information, phone number, the details of the product that you’re ordering and any other information you voluntarily provide. We also keep a record of your product interests and online purchases, and automatically receive and record information on our server logs from your browser (including your IP address, CynthiaWells.com cookie information and the page you requested). You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
We may collect location information from our mobile app users, if you permit it. You can control making geolocation information available to us by visiting your mobile device's settings for the application. When you install our apps on a mobile device, you can choose to receive push notifications, which are messages an app sends you on your mobile device, even when the app is not active. You can turn off notifications by visiting your mobile device's "settings page" for external applications. We may use aggregated data (independent of any personal identifiers) for research and commercial purposes. This information includes what areas our users visit most frequently and what services they access most often. This information helps us develop a better site that is more useful and accessible to you.
We also collect certain personally identifiable information when you sign into the Cynthia Wells website to participate in a contest, promotion or survey; or request other services that require information, registration or subscription.
We may use your personally identifiable information internally for our general commercial purposes including, among other things, to offer our own, our affiliates' or third-party products and services that we think you may find of interest. We may use your email address to contact you to respond to your inquiries, provide updates or newsletters, or to provide information on products or services to you. You can elect not to receive promotional emails from us either by "unsubscribing" to an email you receive or by contacting us as indicated below.
We rely on a number of legal bases to collect, use, and share your information, including:
*as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
*when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
*as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1.) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2.) Compliance with this Privacy Policy and Terms of Use in effect at the time of use.
Information Sharing and Disclosure
Information about our customers is very important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
*Service providers. We engage certain trusted third parties to perform functions and provide services to CynthiaWells.com, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
*Site and Demographic Information. CynthiaWells.com may share aggregate site and demographic information (such as age, gender, types of products purchased and CynthiaWells.com navigation, usage and page view). Such information does not identify any individual person and allows us to provide a more enjoyable online shopping experience.
*Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Security of Your Information
Our goal is to provide you with a safe and convenient online shopping experience. We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology to protect the information being transferred to us. To check the security of your connection, please view the URL line of your browser as you place your order. If you see a closed lock or an unbroken key (depending on your browser), then SSL is active and the server is secure. When accessing a secure server, the first characters of the site address will change from "http" to "https." Information that you provide to us is not secured during transmission unless the URL address contains "https".
We are not responsible for maintaining the confidentiality of any non-public information that you provide to us. Any information you prove in the course of reviews or ratings is publicly available. Information that you provide to us by email is not encrypted.
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your information. You should use caution whenever submitting information online and take special care in deciding what information you send to us via email or message. Please safeguard your user name and password and do not share them with others. If we receive instructions using your log-in information we will consider that you have authorized the instructions.
Cookies
To enhance your shopping experience at CynthiaWells.com, we and our third-party authorized agents use cookies, small data files that we store on your computer's hard drive. The cookies we and our partners use do not store personally identifiable information. They simply enable us to keep track of your shopping experience and your order as you shop our site. The cookies we may use on our Site include:
*Session Cookies. These are temporary cookies that expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content and to enable actions they must be logged in to do. For example, CynthiaWells.com uses session cookies in order to save your shopping bag information so that you can browse from page to page without losing that information. We recommend you use a cookie-enabled browser when shopping on CynthiaWells.com to avoid constantly re-entering your information.
*Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers. For example, we may use a persistent cookie to associate you with your user account or to remember your choices on our site, but this only works when cookies on our site are enabled. Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us with tracking your order, improving our site design, products, services, promotions and overall shopping experience.
*Third party cookies: We permit limited third parties to place cookies through our site to provide us with better insights into the use of our site, user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer's online activities over time and across different websites when he or she uses our website. For example, we may utilize Google Analytics to analyze usage patterns of our site. Google Analytics generates a cookie to capture information about your use of our site which Google then uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify their cookie, but this may or may not be associated with any other data held by Google.
We may also permit third party service providers to place cookies through our site to perform analytic or marketing functions. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties. Your use of our site will be deemed to be your consent to the placement of cookies on your computer or other device. If you prefer not to receive cookies through our site, you can set your browser to either reject all cookies, to allow only ‘trusted’ websites to set them, or to accept only those cookies from those sites you are currently on. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site and use it. You may refuse cookies, but please note that it may limit system performance and may even cause certain features of our site to malfunction or not to work at all. You can learn more about cookies at www.allaboutcookies.org/manage-cookies.
We do not use technology that recognizes a "do-not-track" signal from your web browser.
Interest-Based Advertising
We may collect information about your online activities on our website to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites and apps on which our ads are served.
You may see certain ads on other websites and apps because we work with advertising partners (including advertising networks) to engage in remarketing and retargeting activities. Our advertising partners allow us to target our messaging to users through demographic, interest-based, and contextual means. These partners track your online activities over time and across websites and apps by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to websites and apps that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites or apps. This data collection takes place both on our websites and on third-party websites and apps that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.
To learn how to opt out of ad network interest-based advertising generally in the United States, please visit both www.aboutads.info/choices and www.networkadvertising.org/choices.
Date Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
Children’s Privacy
Cynthia Wells is concerned about the privacy of children, and we do not knowingly collect any personal information from a child under 13 years of age.Cynthia Wells does not sell products for purchase by children. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on CynthiaWells.com, we will delete the information from our records.
Updates to Our Privacy Policy
Cynthia Wells reserves the right, at its sole discretion, to update, change, modify, add or remove any portion of CynthiaWells.com or these Policies, in whole or in part, at any time. Changes to these Policies will be effective when posted. You agree to review these Policies periodically to be aware of any changes. Your continued use of CynthiaWells.com following any changes to these Policies are posted will be considered acceptance of those changes. If at any time you do not agree with the terms set forth in this Privacy Policy, please do not use this site.
How To Contact Us
If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us at mail@cynthiawells.com.
