WHERE DO YOU SHIP?
Currently, we ship to the United States, U.S. Territories, APO/FPO/DPO, Canada, & Australia.
ARE THERE ANY SHIPPING RESTRICTIONS?
Certain items cannot be shipped to certain locations including internationally, Alaska, Hawaii, U.S. Territories, or P.O. Boxes. If a product cannot be shipped to one of the aforementioned locations, it will be clearly noted on the product page.
WHEN WILL MY ORDER SHIP?
Most Made-On-Demand (MOD) orders are typically processed within 3 to 7 business days, excluding holidays. After processing, please allow 5 to 12 business days (7 to 19 for international destinations) to receive your order, excluding holidays and depending on your location. Please note these are estimates. Delivery times are based on the location and the carrier used to ship your order. Some Made-On-Demand (MOD) items are shipped directly from our manufacturers right here in the United States while others are shipped directly from our international manufacturers. This information will be noted on the items detail page. Some items may ship separately.
WHICH CARRIERS DO YOU USE?
We currently partner with USPS, FedEx, UPS & DHL to give you the best shipping experience.
HOW MUCH DOES IT COST TO SHIP MY ORDER?
| U.S. SHIPPING (Excluding Territories) | COST | ETA |
| STANDARD GROUND UNDER $99 | $7.95 | 5-12 BUSINESS DAYS |
| STANDARD GROUND OVER $99 | FREE | 5-12 BUSINESS DAYS |
We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed.
U.S. TERRITORIES SHIPPING COST
U.S. Territories shipping rates are calculated based on item weight. To see your estimated shipping rate, add the items you would like to purchase to your shopping cart. On the shopping cart page, select "Add Info" in the shipping section, enter your information and select "Estimated Shipping".
INTERNATIONAL SHIPPING COST & ESTIMATED ARRIVAL TIMES
International shipping rates are calculated based on item weight. To see your estimated shipping rate, add the items you would like to purchase to your shopping cart. On the shopping cart page, select "Add Info" in the shipping section, enter your information and select "Estimated Shipping".
Please note that delivery times vary depending on the destination and shipping carrier. Most orders arrive within 7 to 19 business days after the order is received and processed. We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed.
CUSTOMS, DUTIES, & IMPORT TAXES
Buyers are responsible for any customs, duties, and import taxes that may apply. Please check your local customs website for more information. We are not responsible for delays due to customs.
CAN I SHIP TO DIFFERENT ADDRESSES IN THE SAME ORDER?
At this time we do not offer multiple-address shipping within one order.
HOW CAN I TRACK THE STATUS OF MY ORDER?
Once your order ships, you will receive an email containing tracking information and a direct link to track the status of your package. Please note that it may take up to 24 hours for tracking information to appear online.
DO I HAVE TO SIGN FOR MY PACKAGE?
Some orders over $400 require signatures. This service may not be available in some locations.
